I Have An Unemployment Benefits Eligibility Phone Interview. What Should I Say?

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Robin Burden Profile
Robin Burden answered
My advice would be to remain calm and prepare for the phone call by collecting all the relevant information you'll need beforehand.

Unemployment benefit phone interview There's no 'right' or 'wrong' way to handle a benefit phone interview.

You'll probably be asked a series of tough questions about your income, your search for work, and your personal circumstances.

My advice is to answer the questions truthfully - and don't take it personally if the interviewer sounds as if he/she is being nosy. It's their job to be thorough, and all you have to do is provide the relevant information.

As long as you meet the criteria, there's really no need to panic or worry. If you've got a right to receive unemployment benefit, then - even if the interviewer makes a mistake and rejects you - there's always be the opportunity to resubmit your claim.

In my experience, the worst thing you can do is to fail to prepare. An interview will be a lot less stressful if you've got all the relevant information and figures that you need, ready at hand.

For more information, I'd recommend you contact your local council or state authority for advice.
Arthur Wright Profile
Arthur Wright answered
Just answer their questions with short precise answers, and with as much respect and as honest as you can. Do not volunteer any information if they don't have it, as they might use it against you.

If you don't know an answer, then tell them so. Don't get into a "he said/ she said" match at all. Basically, be careful as they're going to try and get you to screw up here. But, if you follow the above, you will be just fine.

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