Demarketing is a little known concept which aims at dissuading customers from consuming or buying some things either because it is harmful or simply because the demand is more than the supply. This could be on a temporary or permanent basis.
There could be general demarketing where the company plans to reduce the total supply. The company may have production problems and hence is facing temporary shortages, or chronic over popularity where it cannot meet the demands or it may want to eliminate a product. In selective demarketing the company plans to discourage specific groups of customers and in ostensible demarketing demand is discouraged to increase situation.
There are various demarketing strategies which can be implemented depending on the situation. Firstly keep close attention to the time requirements of various customers. Secondly, the product could be rationed by differentiating consumers on an equitable basis. Thirdly encouraging clients to use substitutes temporarily or allowing them to use products already purchased by another client. All this helps to maintain customer good will even when the customer's demands do not match the supply from the company. From the company's point of view, the role of demarketing is to make sure that the demand is at the same stage and composition which favours the long term goals of the company.
To conclude demarketing is marketing in the opposite direction so that product, price and company policies deflate demand and limits growth.
There could be general demarketing where the company plans to reduce the total supply. The company may have production problems and hence is facing temporary shortages, or chronic over popularity where it cannot meet the demands or it may want to eliminate a product. In selective demarketing the company plans to discourage specific groups of customers and in ostensible demarketing demand is discouraged to increase situation.
There are various demarketing strategies which can be implemented depending on the situation. Firstly keep close attention to the time requirements of various customers. Secondly, the product could be rationed by differentiating consumers on an equitable basis. Thirdly encouraging clients to use substitutes temporarily or allowing them to use products already purchased by another client. All this helps to maintain customer good will even when the customer's demands do not match the supply from the company. From the company's point of view, the role of demarketing is to make sure that the demand is at the same stage and composition which favours the long term goals of the company.
To conclude demarketing is marketing in the opposite direction so that product, price and company policies deflate demand and limits growth.