If you'd like to see your account balance and need some help with it, then the first thing you should make clear is exactly which account you need to see the balance of.
Most people that ask this question are usually looking to view their bank balance online.
With my bank, that is a pretty simple process - but by the number of people asking this question, I'm guessing not all banks have such a straight-forward process for checking a bank account...
That's kind of weird to me, being able to check your balance and know exactly how much money you have is one of the most fundamental services a bank can provide.
And to not make that process simple and available online by now, well my real recommendation is to change bank!
But if you are adamant that you want to remain banking with your current bank, then the best thing to do if you need clarity on how to check your account balance would be to ask for support from the bank!
Hopefully you can do this over the phone at least, but if necessary you may need to go into the branch itself.
What you definitely shouldn't do is ask a stranger online. The next thing you know, your account details will no longer be private, and then I will be able to tell you your account balance: $0.00