The first principle of business communication is about choosing words. Always choose understandable, concrete and strong words. Positive words are the strength of any business communication. The second principle is about developing sentences. Compose clear and short sentences. Prefer active voice and give the sentences the right emphasis. Then comes forming paragraphs.Develop short and clear and logical paragraphs. There must be a unity in all the paragraphs.
source
www.csupomona.edu
source
www.csupomona.edu
