By visiting the Net First Platinum website, found at www.netfirstplatinum.com, you will notice that there is a Pre-Acceptance Disclosure that’s found at the top of the homepage. Through reading this information, you will be able to find the email address and telephone numbers for Horizon Card Services, the company which owns Net First Platinum and other forms of credit that are offered by this business. Irrespective of whether you need a cancellation or a refund, or need to receive customer service in relation to billing problems or an unexpected chargeback, the number to call is 1-800-251-6144.
This line is open Monday to Saturday but is closed on Sundays and on other national holidays. On weekdays, you can call from 09:00 to 20:00 EST, and on Saturday opening times are from 10:00 to 15:00.
There is also an email address if you need assistance when the call center is not open, and this is found at [email protected].
Sometimes, you can ring a customer service hotline and feel disappointed with the reaction of operators. Excellently, Horizon Card Services have dedicated a department that allows you to receive further support and to make a complaint if you’re unhappy with the treatment you have received. All you need to do is ring 1-800-837-4997. After that, you’ll be put through to the Customer Advocacy department who will be more than happy to help.
Net First Platinum can be a great way to receive credit if you’ve had a turbulent financial past, and through keeping in touch with the friendly representatives from this company whenever there’s a problem, you’ll be able to shop with confidence.
This line is open Monday to Saturday but is closed on Sundays and on other national holidays. On weekdays, you can call from 09:00 to 20:00 EST, and on Saturday opening times are from 10:00 to 15:00.
There is also an email address if you need assistance when the call center is not open, and this is found at [email protected].
Sometimes, you can ring a customer service hotline and feel disappointed with the reaction of operators. Excellently, Horizon Card Services have dedicated a department that allows you to receive further support and to make a complaint if you’re unhappy with the treatment you have received. All you need to do is ring 1-800-837-4997. After that, you’ll be put through to the Customer Advocacy department who will be more than happy to help.
Net First Platinum can be a great way to receive credit if you’ve had a turbulent financial past, and through keeping in touch with the friendly representatives from this company whenever there’s a problem, you’ll be able to shop with confidence.
