To find the answer that you are looking for you are going to have to contact your bank and have a talk with them with regards to understand what has happening within your account and what can be done about it. As every account is different and certain mistakes can be made, this is the only way in which you are going to be able to get your money back if you have been wrongly charged and if you have made a mistake and been charged for something that you didn't think was going to charge you. The bank is the only people who can ensure that the mistake can be taken care of and that you are not going to have any further problems which cannot be solved.
If you want to call the bank - which is going to be the best way for you to contact them as opposed to going into the bank itself - you will be able to find the number that you are looking for when you simply look on the internet on the websites which are provided. If you do call up you must ensure that you have all of the account documents in front of you so you can be prepared if you are asked any questions to prove who you are and why you are calling the bank.
You may find that there has been a mistake and therefore you are going to be repaid and the problem can be sorted, however you may find that you have made the mistake and simply didn't understand certain conditions when you bought or accepted something and therefore you are out of pocket.
Ensure that everything can be taken care of if you think that a mistake has been made and call your bank directly so it can be fixed as quickly as possible.
If you want to call the bank - which is going to be the best way for you to contact them as opposed to going into the bank itself - you will be able to find the number that you are looking for when you simply look on the internet on the websites which are provided. If you do call up you must ensure that you have all of the account documents in front of you so you can be prepared if you are asked any questions to prove who you are and why you are calling the bank.
You may find that there has been a mistake and therefore you are going to be repaid and the problem can be sorted, however you may find that you have made the mistake and simply didn't understand certain conditions when you bought or accepted something and therefore you are out of pocket.
Ensure that everything can be taken care of if you think that a mistake has been made and call your bank directly so it can be fixed as quickly as possible.