How Would You Handle The Situation If A Client Called And Asked You A Question That You Did Not Have An Immediate Answer To?


3 Answers

aly Profile
aly answered
Simple you tell them to hold for just a minute because you do not know the answer to their question then put them on hold and type the question into google and find out or find out from one of your fellow employees
Jacquelyn Mathis Profile
You have to be honest I think, ask them to hold while you make sure you are correct in your answer to them. Hope this helps.
Ankur Jrm Profile
Ankur Jrm answered

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