All these are various forms and the goal is really to get the work off your and to the right team members who can get them done more affordable and efficiently
There are many different kinds of outsourcing. An outsourcing company in the Philippines, for example, may provide voice and non-voice or complex services, which are the two most commonly used categories for classifying outsourced services. Offshore voice services include telemarketing, live chat support, telesales, technical support, lead generation, and customer service.
Non-voice and complex services include back office support (personal or virtual assistant, data processing, HR support, accounting and bookkeeping) and IT or ICT and creative services (system/network administration, search engine marketing, web design, web development, graphics design, software development, CAD creation & conversion, quality assurance/testing, flash design/animation, and storyboards).
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