Lets Discuss why customer satisfaction is so important to get success in business?


4 Answers

otis campbell Profile
otis campbell answered

This is why everyone is buying import cars. They are not satisfied with their ford chevy chrysler. The service sux and the car is poorly built. So honda and toyota are selling millions of their cars. Customer satisfaction should be number one

Barb Cala Profile
Barb Cala answered

Why would it not be important?  If you don't have satisfied customers .. You won't have any customers for long.

WallArt WallArt Profile
WallArt WallArt answered

If you don't have satisfied employees, forget about satisfied customers.  You don't have to spoil them either, but as the functioning of the organization relies heavily on the well-being (mental and physical) of the workforce (whatever, in the office setting or a factory), employee satisfaction is the cornerstone of a successful business.

thanked the writer.
Gavin Stewart
Gavin Stewart commented
True!! to get success in business, every business owner needs first to satisfied his employees. Because satisfied employees can only handle your customers and satisfied them with services.
Cookie Roma Profile
Cookie Roma answered

Pretty basic stuff.  If a customer isn't happy with the quality of service, they move on to another company. 

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