Has Anyone Been Scammed By Resort Solutions Trust?

I was called by Scott Freeman of RST in Largo. Very smooth talker, had an answer for everything. Said that he worked for a Trust Company and that they were assisting the State of Florida to tidy up the timeshare business. Also said he would put my name forward in a class action against the previous timeshare reseller that I had used, which had gone out of business. He said we could claim against their insurance policy and I would get my money back from my advert with them. Then asked if I was still interested in selling my timeshare - of course, as I was widowed and can't afford the maintenance fees any more. He promised I would get a buyer and that he would be FedEx-ing me a contract. Blah blah. Contract arrives and it says RST is just an advertising company. I immediately cancel the contract (within 7 days, per their cancellation policy). Next thing Scott calls to say he needs my bank details as he has a buyer and needs to wire me the $3500 deposit. Yeah right! He's not getting my bank details and I have spoken with my credit card company to get my money back, as I doubt that RST will refund it as promised. People, be careful. If it sounds too good to be true, that's because it is!

Yes, I was foolish enough to sign a contract with  Resort Solutions Trust and give them $1150 upfront (via credit card) to advertise and sell my timeshare.  No one should ever consider paying such upfront money.  A company like RST will take your money and have no motivation or obligation to sell your timeshare (since they already have your payment), and the only way that you can possibly get your money back is to provide proof that someone else sold your timeshare for the same (ridiculous) amount that RST promised.(and even then I assume it would be next to impossible).  Everytime I call someone at RST they say that a deal is pending but it never happens (It's been almost a year since they promised to sell my timeshare within 3 months).  They even told me that my original contact at RST died, but I'm more prone to believe that he got smart and left the company.  The latest person that I talk to at RST is Mark, probably the same guy mentioned in other commentaries at this site.  Companies like RST play on your excitement about possibly selling your timeshare at a hefty profit and within 3 months.  They tell you that they have buyers ready to buy your particular timeshare, which of course is baloney.  Stay away from these companies.

I truly do not know how to answer this as yet. But in Nov. Of 2009 a Russell Zisky ?? Phoned me and advised that he had a buyer for my time share. Made it all sound so good as he seemed to know that I had listed with two other company's which he told me were scams and had been several of its employees had been arrested and etc. He knew the amount that I had paid each
of these  2 company and more that were in the past. That he was getting all of my money back for me and that I was responsible for the closing cost in the amount of $2,996.00 for him to sell.  Like a fool I fell for it and he sent the contract and charged my account that day. He had me confirm it with another person that called back. I received the contract which stated that I could cancel within 30 days and that if they did not sell I would get all of the money back in 90 days. He also advised me not to call anyone other than him. When I did call as always have to leave a message and a Burt Royds returned the call stating that Russell was in the hospital. I signed the contract and sent back on 11/23/09. After several calls and leaving messages Russell phoned me on 12/6/09 & stated all a go and wanted to list my other Condo for $1,999.00 since I was already a customer and when I bulked at that he said he would give up his commission and only charge me $999.00.  I said no, Several times I told him no. And what did he understand about NO. I was not paying another cent until the first was sold and I had check in hand. I had a missed call on my phone which read Andy. I called that # & this Russell answered. So what is his name??? I again told him no several times. Today I received a contract to sign for $999.00 When I called I advised him that I did not authorize this and he said that he had the check in the drawer and etc. I told him that I was just going to canel the total transaction as he had charged my account without my permission. He wanted to argue that I had and I told him that I had already disputed it with my credit card co He said I could not pull out or would lose all of money I paid. Told me he had to talk to his supervisor and would call back in a couple of min. That was 3 and 1/2 hours ago. Of course when I called again I got a message. I do know that several of these company's are being investegated by the Dept. Of Agg in Tallasee Fl..  .

What appears to be happening here is nothing short of fraud committed by this company's representatives.  My wife has fallen victim to Resort Solution Trust and a representative named Jaime Franco.  I have begun to take action accordingly.  However, it is important to note how we got here.  We received numerous and persistent telephone calls by Franco advising us that RST company had not one, but two buyers for our property.  Franco claimed that he could not process the transaction without a charging a fee $1182.00 and having us sign a contract allowing them to advertise the property.  It is evident now that he was lying.  He further claimed that one of the buyers had made a deposit for the property.  After the money was sent through a credit card company,  He disappeared for several weeks.  The company claimed that he was working in Mexico.  We finally returned my wife's telephone calls and claimed that the deal fell through, but that the money was no longer refundable.  We have documented everything alerted the credit card company of fraud and are continuing this matter.  I encourage all of you to contact all of the credit card companies and complain.  Then I also encourage you to call your congressman and the Florida Attorney General's Office and file a complaint.  I would be interested in joining or pursuing a lawsuit against this company and any criminal charges against Franco and others.

I was phoned about 10 days ago by Jamie Franco of RST with a proposal to sell my timeshare. He knew all the details, including the fact that it had been for sale by Last Resort Timeshare resales (which has gone out of business, never returned my calls & emails, but kept my money!).
Jamie told me that he had a buyer for my property & was meeting him in 4 days. I said I would not agree to the sale on the strength of this phone call. He gave me many assurances & said he would call 4 days later for my decision. I researched RST and can find no BBB or Credit Bureau info on the company. I just received the following call:
Jamie: Hello C..... This is Jamie from Resort Solutions Trust. Are you ready to sell?
Me: Hello Jamie: I have decided not to sell right now because
CLICK!!!!! - What kind of reputable business hangs up on its customers?

All of these fraud timeshare companies are working of the same general area. Why aren't the local DA, Sheriff or Police Depts doing something to shut them down. They are all violating Fl.State laws and probably Federal as well.....
Beware of;
 
INTERNATIONAL RESORT SOLUTIONS LLC
RFT
MOMENTA
PREMIER PROPERTIES MANAGEMENT
WORLDWIDE MARKETING
 
out of:
 Lake Worth, FL
etc

The new tactic is they are saying we are going to court for you to get back all of your prior money.  We have you on the docket for tomorrow.  We just need $ to pay the paralegal to represent you.  When asked why the buyer is not paying the closing costs and why they can't pay the paralegal after the fact, they have a myriad of excuses.  BUT, they have a check on their desk for me that will be going out Fedex tomorrow and they will give me a tracking number and everything.  I just need to give them money first.  No thanks, been there once, not getting scammed again.  These timeshares are NOT selling for near the price they are worth.  So, ask yourselves, if no one is buying and every thing you see shows they are not selling for fair market value, how can these people claim to have a buyer for the full price?  That alone should tell you it's a scam.  Stay away.

I am starting to think that I was! Ssame Jaime Franco. He first called on June 2nd 2009 and we were charged the $1189 USD fee on June 30th. Not sold yet, we are the 30th of December 2009!!! The only thing is that he always returns my calls! Still hoping!

I had Jamie call me also and I told him that I would sell if I did not have to pay out of my pocket before I see money CLICK no more Jamie "IT IS A SCAM"

Yes, I made contact with Mike Fine initially, saying that he would be talking with me each week to keep me up to date, also it took 2 mailings before I had a signed contract.  It lasted about 2 weeks and then no calls and no call backs.  If I did get through, I was told that he would call me back in 30 minutes - no return call.  I have had several others call from that office, asking me to if I wanted to sell my time share, not realizing that I already had a signed contract and payment had been made.  There have been several other strange calls as if I was not aware that things were not going well.  I sent a registered letter to the Lake Worth office and no one who I have talked with knows the gentleman that signed the return card and no one is ware of the letter and accompanying material.  JBJ

I am believing I have been scammed.  On 12-28-2009 I returned contract to Sunshine Industrial Products, (originally thru International Resort Solutions) and stupidly sent $2996.00 to start  title search, etc.   I have been in touch with Cindy Banks Todd, Title Dept. And then with Paul Lawson.  Now I cannot reach anyone with International Resorts.  I plan to take this up with the Attorney General in Tallahassee, FL.  I sound so convincing.  I fell a couple of times to different timeshare sellers.  Scam artists SHOULD NOT get away with this scamming business  so easily.
I am 79yrs old--I should have known better.
M DeFalco

I was scammed by the resorts solution trust, Mr Scott called me on 10-29-2010 saying that there is a client want to buy my timeshare of that particular week I own in Florida, and also told me that money will be back if no deal is done in 1 month, I agreed and after 2 days I called back him as I did not receive the paper to sign , he told me that he is with client who want to buy my time share and he is leaving him to the airport, I stunned as it is not the fair deal as no agents will be leaving the clients to airport, immediately I cancelled the deal and emailed twice to the company but no reply, then I realized it is a fraud company . I called my credit card company and explained them everything and they asked that did I signed the contract I said no , they put the money in dispute. Mr Scott called me several occasions and also the secretory Marie tried to convince me about the deal finally I frustrated and told directly to him about all these scams he is doing and now he is threatening me to take me to the court . I have record what he has done to me I need everyone who can contribute to the case, so that you may get back your money at least the upfront cost you paid to the company. Please pass on this message to everyone who can contribute their stories , I already filed the complained about this company to attorney general Fl, Hoping that they will investigate about this scams.

I was scammed by the resorts solution trust, Mr Scott called me on 10-29-2010 saying that there is a client want to buy my timeshare of that particular week I own in Florida, and also told me that money will be back if no deal is done in 1 month, I agreed and after 2 days I called back him as I did not receive the paper to sign , he told me that he is with client who want to buy my time share and he is leaving him to the airport, I stunned as it is not the fair deal as no agents will be leaving the clients to airport, immediately I cancelled the deal and emailed twice to the company but no reply, then I realized it is a fraud company . I called my credit card company and explained them everything and they asked that did I signed the contract I said no , they put the money in dispute. Mr Scott called me several occasions and also the secretory Marie tried to convince me about the deal finally I frustrated and told directly to him about all these scams he is doing and now he is threatening me to take me to the court . I have record what he has done to me I need everyone who can contribute to the case, so that you may get back your money at least the upfront cost you paid to the company. Please pass on this message to everyone who can contribute their stories , I already filed the complained about this company to attorney general Fl, Hoping that they will investigate about this scams.

I live in Maine. I am actually writing about International Resort Solutions/Finance(?) It was different each time they told me. First a guy called me (Zack??) not sure, and then a woman "Michelle Hall" stating they had a buyer for my time share who was willing to pay $19,700 for my timeshare and they already put $3,000 down. ALL they needed from ME was $1,997 for the 'title search' which would be refunded to me- same deal though I was supposed to sign a contract via mail. We asked if she was affiliated with the Better Business Beauro and she said she "didn't know" but that we could look her up on sunbiz.org (which DOES show a business, but I don't know if that means they are LEGIT) it was started 7/09 which was oddly 'new' and it didnt have any names or personal contacts.....other than a Lake Worth FL address, which seems sketchy as I saw on that 'ripoff' website someone else complaining about International Resort Solutions in Lake Worth FL. Tough the details of that scam was slightly different (claiming $ was for closing costs where my $ was to be for Title Search) either way I did NOT give them any $$- and now that I have read ALL of these complaints I am paranoid and we'll see how they handle me inquiring about 'scamming' when they call back Friday....IF they even call back. They might- we were really excited to talk to them, they had VERY convincing answers to every question we thru at them...Arent ALL companies supposed to file w/ the BBB??? PLEASE PEOPLE- trust no one, always ask for BBB credentials!!!!!

These thieves didn't even give me the opportunity to be scammed. They got my credit card info from somewhere and charged it.  They sent me their bogus contract in the mail later.  In this case it is not a scam, it is outright theft.  I called the CC company to report a fraud and I contacted the police dept. To report a theft.   I agree with calling the attorney general, but that process is so slow. I suggest calling the police dept.  They may give them the run-around also, but if the customer service reps get enough calls and visits from PD, it may shake things up a little bit.  Also, read Florida State Statute 501.601 (which coincidentally was printed on their contract) which is the Florida Telemarketing Act. There are many illegal acts being committed by this company, including their non-legally binding bogus contract.  A 5 year old could write a better contract with a crayon on a napkin.

I'm beginning to think we have been scammed ourselves...we had someone named bill s. Call us and just want 600 security deposed western union-ed over....no credit card...and then next week said the rest of money couldn't be sent to us because he found out that there were 2 couples who were going into buying the timeshare so he needed another 600 security deposit western union-ed over....that's 1200 total!!  Now we aren't hearing anything from this guy.  My husband has left messages and it's been a week since.  I even tried calling and it's like the phone is shut off.  Yet we have no documentation other than the western union transfers.  Yet the other timeshares we had documentation and we were screwed over!!! So what can possibly be done??? If anything??? "legal documents don't necessarily prove anything!!"

Yes, anyone who has paid money to Resort Solution Trust (or rstsite.com) has been scammed. The "manager" of the company (Mark Andrews/Mark Boring....apparently he goes by both) will tell you that he has a buyer for your property and all you have to do is pay him a processing fee, he may even tell you it will be refunded if the sale doesnt go through. He will not sell your property nor will he refund your money! Do not trust or pay any money to this man or anybody else at Resort Solution Trust (or rstsite.com), TRUST ME, I already learned the hard way!!!!

I did receive a call today from Scott Montoya. 877-299-4778 & 727-546-4009 with an offer on my TS. It sounded like one those too good to be true offers. Of course he wanted money up front. Sound the "RED ALERT"!!!  He said he worked directly with my resort too. I called my resort. They never heard of Resort Solutions. Hmmmmmm!! That's when I started my research.Thanks for your postings!! I filed a complaint with Florida Dept of Consumer Affairs. Where it will go, who knows. They didn't get any money from me.

I received a call today 12/7/09 from Kristin Or Christine Fralzarano (sp) with International Resort Solutions.  She told me she had a buyer who had deposited $5000 and would pay me $17,000 and pay the yearly maint. Fees of $667. For my time share in New Orleans.  All I had to do was send $1298. To an escrow acct. With Sunshine Industrial Products and that would be refunded after the sale closes. I DID NOT give her my credit card info. This sounds like the same scam company, so sellers beware. I'm not signing up or registring so I will stay anonymous.

This is a scamm telemarketing company half of the people there have no license and owe IRS thousands of unclaimed money.
Steer clear of this fraud company complain to that attorney general and don't stop til they are out of business and in jail
names jonnie cooksey
names scott scragg
dave houston

I'm beginning to think I have been scammed. At first Mark was very good about keeping in touch, but during the last month he refuses to call me back. I was told that if they couldn't sell my time share that I would be able to get my "processing fee" back, but I think I was taken. Apparently I have sucker written on my forehead. All the numbers I have just go to voice mail. Does anyone have some different numbers or someone else I can get in touch with?? I desperately need some advice!!

Yes, I have been scammed as I have not heard anything from Mark since June 2009.  I call and his cell does not even have his own voice on it.  The Timeshare Users Group website has a listing where you can list and sell timeshares. They also describe these types of scams.  Nothing says that the positive posts are a direct result of Mark or other criminals posting positive things.My experience is that I was taken for about $1,000 and the transaction was very close to what was described on the TUG website.Don't believe you can sell your timeshare for way more than you paid for it in a short time.No hope of getting any return!!!

Oh how convincing they are. But why do they need the money up front. That is the question. If our time share would be sold so quickly, I don't think anyone would have a problem with having the money subtracted off the sale price. I almost signed my contract until I read all these posts. In fact Shawn was very rude and fast talking and seemed to be very impatient with my questions. Hardly slept after our conversation. Now am glad I saved $1163.00. Has my credit card number , but I will take care of that. I would so like to sell my timeshare. I guess I will wait till I feel safe about the sale.

I have been scammed!   Out $1000!!  It was Mark " Boring". When I called back it still sounds like his voice on the answering machine but they now state he had another opportunity and has left the company. My only thought (and hope) was that maybe he got caught and they sent him to jail.  Do NOT waste your money.   Do NOT    accept their terms.    This was a big mistake.I should have done more fact checking before I gave them my $1000.00 Jane Cauley

Recently I received a call from Franco, I tell that I can pay more (double fee) when the TS was sold,

GET YOUR MONEY BACK NOW!! 1800-474-6030 Ask for Justin Weaver.. He WILL help you get all of your money back and offer other services.. Be scammed no more!

I live in Australia and I tried to get the police involved to deal with this Scam I told my bank they said that they won't pay me back because I gave them permission to remove the funds.That is crap.What is the AMERICAN GOVERNMENT DOING TO STOP THESE ASS HOLES from doing this to the people that can least afford it

Yes I was scammed. It's terrible, I never trust Resort Solution.

Perhaps I can help as I also was scammed by this company.

Mlorando works for creative vacation solution's once to be one of our biggest competitors I have took the liberty as a network specialist and traced your ip adress I think your assumption's on why you ''believe to be scammed" and have linked back to your own company. Slander is is just as illegal as stealing how do you jurisdict what you are saying? Are you yourself a government employee or working for the state on a case for fraudulent charges? The awnser that you question is no. Its listing companies such as your self that have continued to re-open under new names calling as resale companies but realy all your doing is taking a poleroid snap shot of the outside exteirer of resorts and posting on your web sites that no one ever gos on...and asking for high dollar amounts. Its unfourtunate that you have a obligation to pay back the marketing fee once the time share is sold threw a legitemit companie but thats buissness. And the bbb is beleived to have affiliation with al capone him self. So how is it you would rather look at a company who purchess their own revenew instead of earning it?.. It is aswell illigal to put out fourth any information regarding a sale to an owner in specific and as well to the descretion of the purchaser to remain anonymous. If you are not looking to market your propertie look for keywords in contracts such as listing or refunded in full upon closing, if you are tired of loosing money then stop listing properties and begin selling..because you only need to list your propertie once my 6 year old has the ability to do so..does not cost a dime to do so...