I don't think anything somethings take longer and the guy is new cut him a break hes not fast at his job as long the job was done coretcly it shouldnt matter about the time
A Customer Is Angry And Calls To Complain That The Service Scheduled On His Computer Took Longer Than Expected. The Technician Reviews The Work Order And Notices That The Service Was Performed By A New Employee. How Should The Technician Respond?