Why Is Confidentiality Important In The Workplace?

The definition of Confidentiality is keeping client and business
information private.   

•   As an employee you are entrusted to treat all information you come
across as confidential.

•   It is an employee’s responsibility to protect client and customer
information.

•   It is an employee’s responsibility to keep confidential any information
concerning the business.  

•   What you see and hear in the work place stays at work.  No information
can be told to anyone outside the work place.

•   No information is to be given to clients/customers without permission
from the supervisor.

•   Identity and security checks are followed by staff (with approval from
management) before releasing information on request.

•   Employees can only access files if given permission.  No confidential
material or files can leave a business.

•   No business dealings can be discussed with clients outside the place of
work.

•   A breach of confidentiality will affect a business’s reputation and cause
financial loss.

•   An employee can be dismissed if information is given out.

•   Legal action may be taken against a person or organisation that reveals
client and business information.