ISO is a set of international standards that guarantee
product and service quality. In 1987 International organization for
standardization created the ISO 9000 standards endow with guidelines to
implement and operate quality management systems.
The ISO revised the standards in 1994 and another time the
standards and published an updated version in December 2000. The revised
version comprises three quality standards, namely as, ISO 9000:2000, ISO
9001:2000, and ISO 9004:2000. The first one version presents requirements, whereas
the last two presents guidelines.
ISO 9000 standards facilitate businesses create in-house
quality systems and observe their existing quality systems. To develop quality
systems, businesses should first classify areas in which quality control is necessitated.
Next step is to recognize what amendments are to be made. After that, they
should implement the standard by updating and managing their new quality